The Art of Pricing: Controlling Rates

The Art of Pricing: Controlling Rates

Setting the right prices for your hotel rooms is like painting a masterpiece – it requires precision, skill, and a keen eye for detail. This art, known as the hotel pricing strategy which revolves around maximizing revenue by adjusting rates according to various...
Enhancing Guest Satisfaction Through Great Service

Enhancing Guest Satisfaction Through Great Service

Do you know what is the most complex thing and yet a priority while running a hospitality business? Yes, you got it right, It’s the guest’s satisfaction. Displeased visitors have the potential to register complaints with the hotel, and post negative feedback online,...
Importance of Technology Integration

Importance of Technology Integration

Technology has become vital for your successful hospitality business. Do you know to incorporate technological tools in hotel management that streamline operations and enhance your customer service has a competitive edge in the market? In the ever-changing world of...
Housekeeping for Success

Housekeeping for Success

Housekeeping is a vital aspect of success in the hotel industry, as it ensures that guests have a comfortable and enjoyable stay. Here are some tips for impressing guests with your hotel room housekeeping: Make sure the room is spotless. This includes dusting,...
Make OTAs Work for You

Make OTAs Work for You

We have reasons to love them and we have reasons to hate them. Online Travel Agencies have their annoyances like overbooking our rooms on the most inconvenient of days or when you have that busy weekend with a major event. They side with their customers occasionally...
Sustainability, PR & Reducing Costs

Sustainability, PR & Reducing Costs

Today’s guests want optimum customer service coupled with maximum environmental awareness. Getting the balance right is one of the challenges hoteliers face in today’s market. Letting guests know you share their environmental concerns welcomes them into the brand and...